“To provide a product that meets or exceeds the quality standards expected by our customers
and to continually improve on this objective.”
Farmers Copper became ISO-9001: 2008, certified in April of 2007. ISO is an International Organization for Standardization. They supply standards and guidelines for an organization’s key processes. Farmer’s Key processes are as follows:
Each of these processes is vital to improve customer satisfaction and efficiency. The processes will have procedures, guidelines, and on job training to ensure that everyone understands and follows the system.
Each month the progress of each process will be monitored and charted. These charts will measure the percentage of each in compliance with the goal for 100% customer satisfaction. The charts will be posted for all Farmer's employees to monitor and track all processes.
Farmers Copper is approved for Level One Subsafe.
Click here to download our ISO 9001:2008 certificate
Contact one of our sales representatives today
to inquire about a quote from Farmers Copper
or call us today at (800) 231-9450