Quality Assurance

Quality Policy

“To provide a product that meets or exceeds the quality standards expected by our customers

and to continually improve on this objective.”

Farmers Copper became ISO 9001 certified in April of 2007 and in June of 2011 the AS9100c certification was achieved. ISO is an International Organization for Standardization and being certified to this standard proves that you properly maintain quality objectives in order to ensure customer satisfaction.  AS9100c is the quality management standard for the aerospace industry and supersedes the ISO 9001 because it has even higher quality standards that must be followed by a company in order to meet the requirements of the standard. These standards are monitored, audited, guidelines for an organization’s key processes that ensure the company adheres to quality standards.  Farmer’s Key processes are as follows:

 

  • Sales
  • Purchasing
  • Production
  • Inspection
  • Shipping

 

Each of these processes is vital to improve Customer Satisfaction and Efficiency.  The processes have Procedures, Guide Lines and on the Job Training to ensure that everyone understands and follows the system.

 

Each month the progress of each process is monitored and charted.  These charts measure the percentage of each for compliance with the goal for 100% Customer Satisfaction.  The charts are posted for all to monitor and track all processes.

 

Click here to download our ISO 9001:2008 & AS9100c  certificate.

Contact one of our sales representatives today
to inquire about a quote from Farmers Copper
or call us today at (800) 231-9450



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