“To provide a product that meets or exceeds the quality standards expected by our customers and to continually improve on this objective.”
Farmers Copper became ISO 9001:2015 and AS9100D certified in April 2017. ISO is an International Organization for Standardization and being certified to this standard proves that you properly maintain quality objectives in order to ensure customer satisfaction. AS9100D is the quality management standard for the aerospace industry and supersedes the ISO 9001 because it has even higher quality standards that must be followed by a company in order to meet the requirements of the standard. These standards are monitored, audited, guidelines for an organization’s key processes that ensure the company adheres to quality standards.
Each of these processes is vital to improve Customer Satisfaction and Efficiency. The processes have procedures, guidelines, and on the job training to ensure that everyone understands and follows the system. Each month the progress of each process is monitored and charted. These charts measure the percentage of each for compliance with the goal for 100% Customer Satisfaction. The charts are posted for all to monitor and track all processes.
Our Key Process
Farmer’s Copper Ltd. extends its services throughout many industries. We provide the raw copper alloy materials in various standard shapes as well as custom cut copper alloys.
Our Commitment to Service
As a leading copper, brass, & bronze alloys supplier, Farmers Copper Ltd. attributes our success to serving our customers, through our service-minded employees and material readily available for prompt, accurate deliveries of copper, brass, bronze, stainless steel and other metal alloys.